Client case study: LUSH, Dorset

LUSH has spent the past three decades creating fun, cruelty-free cosmetics and bath products.

A couple of years ago, its Digital Ethics team booked Sarah to work with them at the LUSH head office in Poole, Dorset.

The campaign concept:

LUSH is a company that strives to do good business without exploiting people, planet or animals.

It’s through this commitment LUSH has built a reputation as a brand that stands for something.

 

With this in mind, the Digital Ethics team wanted to connect with its customers and communicate its values by highlighting the amount of electronic waste – known as ‘e-waste’ –  being generated by the phone upgrade cycle.

Aim + Purpose:

The aim was to share information, reduce e-waste through automatic phone upgrades and inspire change within customers and legislators.

 

The campaign would be launched at the annual LUSH Showcase event as a three-stage immersive installation. The campaign’s key messaging and content would be then rolled out to stores across the UK.

The deliverables:

• Detailed preliminary research

• Campaign tagline

• Content strategy, including working with the social team

• Copywriting for the three stages of the installation (short and long form)

• Concepts for motion graphics, including briefing and feedback to design
• Proof reading, editing and art direction

The result:

A three-stage immersive installation highlighting the environmental impact of the seemingly never-ending smartphone upgrade cycle.

Plus POS content for use within UK LUSH stores.

The feedback:

Sarah is an absolute dream to work with.

She is so multi-talented that there is no aspect to a project that I wouldn’t trust her to excel at.

I would highly recommend Sarah to anyone looking to work with her, while also secretly wanting to keep her for ourselves!

– Alice Dorrington, Digital Ethics team, LUSH

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Looking for a freelance conceptual copywriter? Speak to Sarah.

Radical Content: Helping brands and businesses stand out for the right reasons.

Image 1: Girl with Red Hat / Unsplash
Image 2:
Frankie / Unsplash
Image 3:
Pawel Czerwinski / Unsplash

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